449 reports - Staging preview at dev.proxuma.io
| Report | Slug | Link |
|---|---|---|
| Datto Backup 28-Day Backup Heatmap | 28-day-backup-heatmap | View |
| N-able RMM 28-Day Device Statistics Trend | 28-day-device-statistics-trend | View |
| M365 Lighthouse Adoption Gap Analysis | adoption-gap-analysis-unused-services | View |
| Ai Privacy Compliance Guide | ai-privacy-compliance-guide | View |
| Datto RMM Alert Aging Analysis by Bucket | alert-aging-analysis-by-bucket | View |
| Alert-Heavy, Backup-Light: Your Riskiest Devices Have No Safety Net | alert-heavy-backup-light | View |
| Datto RMM Alert MTTR | alert-mttr-mean-time-to-resolve | View |
| Alert MTTR: How Fast Are You Resolving RMM Alerts? | alert-mttr-rmm-resolution-time | View |
| Alert Noise vs SLA: Are RMM Alerts Hurting Your Service Desk Performance? | alert-noise-vs-sla | View |
| Datto RMM Alert Severity Trends Over Time | alert-severity-trends-over-time | View |
| Alert-to-Ticket Conversion: How Much RMM Noise Becomes Real Work? | alert-to-ticket-conversion | View |
| Datto RMM Alert Volume Trend | alert-volume-trend-getting-noisier | View |
| Billing & Charge Allocation Audit | are-there-any-billing-charge-allocation-conflicts | View |
| Microsoft 365 Audit Log Monitor | audit-log-unauthorized-changes | View |
| Datto RMM Auto-Resolve Rate by Monitor | auto-resolve-rate-by-monitor | View |
| Windows Autopilot Deployment Status | autopilot-deployment-enrollment | View |
| M365 Lighthouse Average Active Users per Tenant | average-active-users-per-tenant | View |
| CSAT Dashboard: What Your Clients Really Think About Your Service | average-csat-dashboard | View |
| Average CSAT Rating Across All Clients: SmileBack Satisfaction Overview | average-csat-rating | View |
| Average Days to Close a Sales Deal: Sales Cycle Breakdown for MSPs | average-days-to-close-deal | View |
| Average Deal Size | average-deal-size | View |
| HubSpot CRM Average Deal Size Trend | average-deal-size-trend | View |
| Autotask Eerste Reactietijd | average-first-response-time | View |
| Average Hours per Ticket: Client-Level Labor Consumption Analysis | average-hours-per-ticket | View |
| Average Revenue per Client per Month: Client Revenue Ranking and Concentration Analysis | average-revenue-per-client-per-month | View |
| Average Task Cycle Time | average-task-cycle-time | View |
| Average Time per Ticket per Engineer: Resource Efficiency Ranking | average-time-per-ticket-per-engineer | View |
| Average Time Per Ticket Per Technician: Engineer Efficiency Analysis | average-time-per-ticket-per-tech | View |
| Average Time Per Ticket: Technician Efficiency Benchmarks | avg-time-per-ticket | View |
| Datto Backup Backup Compliance Gaps for Regulated Clients | backup-compliance-gaps-regulated | View |
| Backup Failures and Client Satisfaction: Do Broken Backups Mean Unhappy Clients? | backup-failure-csat-correlation | View |
| Datto Backup Backup Failure Report | backup-failure-report | View |
| Cross-Source Backup vs Ticket Volume | backup-failures-vs-ticket-volume | View |
| Backup Oversight Workload: Which Engineers Own Too Many Client Backups? | backup-oversight-workload | View |
| Datto Backup Backup Reliability by Client | backup-reliability-by-client | View |
| N-able RMM Backup Status Across N-able Devices | backup-status-nable-devices | View |
| Datto Backup Backup Success Rate Across All Devices | backup-success-rate-all-devices | View |
| Datto Backup Backup Success Trend Over Time | backup-success-trend-over-time | View |
| Billable Hours Ratio per Client: Where Time Converts to Revenue | billable-hours-ratio-per-client | View |
| Billable Hours Trend 12 Months | billable-hours-trend-12-months | View |
| Billable Ratio by Client: Where Are Your Engineers Spending Unbilled Time? | billable-ratio-by-client | View |
| Billing Charge Allocation Conflicts | billing-charge-allocation-conflicts | View |
| Billing Item Analysis | billing-item-analysis | View |
| Microsoft 365 Bottom Tenants Report | bottom-tenants-lowest-utilization | View |
| CRM Activity Dashboard: Sales Pipeline & Opportunity Tracking | can-i-see-crm-activity-in-dashboards | View |
| Capacity Utilization: Are You Overstaffed or Understaffed? | capacity-utilization-rate | View |
| Capacity Variance: Planned vs Actual Resource Utilization Gap Analysis | capacity-variance-planned-vs-actual | View |
| Client Churn Risk Analysis: Revenue Exposure and Account Health Scoring | churn-risk | View |
| Churn Triple Threat: High Value, Falling Satisfaction, Rising Tickets | churn-triple-threat | View |
| Churned Client Revenue Loss | churned-client-revenue-loss | View |
| Configuration Item Category Breakdown: CI Distribution Across 11 Categories | ci-category-breakdown | View |
| CI End of Warranty | ci-end-of-warranty | View |
| Client Affordability: Are You Charging Enough Per Seat? | client-affordability | View |
| Client Churn Analysis: How Much Revenue Walked Out the Door? | client-churn-revenue-analysis | View |
| Client Churn Risk: Revenue Decline Signals You Can't Ignore | client-churn-revenue | View |
| Client Churn Risk: Which Accounts Are Quietly Disengaging? | client-churn-risk | View |
| Client Cost Drain: Where Service Delivery Burns Through Contract Revenue | client-cost-drain | View |
| Client Resource Consumption vs Contract Value | client-cost-drains | View |
| Client Count Over Time | client-count-over-time | View |
| Client Effective Hourly Rate Analysis: What Each Client Actually Costs You Per Hour | client-effective-hourly-rate | View |
| Client Growth Rate: Monthly Acquisition and Revenue Analysis | client-growth-rate | View |
| Client Health Report: Which Clients Are Healthy and Which Need Immediate Attention | client-health-report | View |
| Client Health Score: Deal Value + Tenant Health + License Utilization Combined | client-health-score | View |
| Client Onboarding Completion Rate | client-onboarding-completion-rate | View |
| Client Profit Margin Analysis: Per-Client Profitability Over the Last 12 Months | client-profit-margin | View |
| Client Profitability After All Costs: Revenue, Cost, and Margin per Client | client-profitability | View |
| Client Profitability Ranking | client-profitability-ranking | View |
| Client Profitability Report: Which Clients Are Costing You Money? | client-profitability-which-clients-cost-money | View |
| Client Reports Overview | client-reports | View |
| Client Revenue Concentration Report | client-revenue-concentration | View |
| Client Revenue Month over Month | client-revenue-month-over-month | View |
| Configuration Items per Client | configuration-items-per-client | View |
| Contract Coverage Per Client | contract-coverage-per-client | View |
| Contract Expiry Forecast | contract-expiry-forecast | View |
| Contract Profitability | contract-profitability | View |
| Contract Profitability Ranking: From Hero to Zero | contract-profitability-ranking | View |
| Contract Rate Analysis: Default vs. Actual Rates by Role | contract-rate-analysis | View |
| Contract Rate Conflicts: Where Billing Rates Diverge from Default Pricing | contract-rate-conflicts | View |
| Contract Renewal Rate | contract-renewal-rate | View |
| Contract Type Distribution: Portfolio Breakdown by Type, Status & Revenue | contract-type-distribution | View |
| Contract Utilization vs Value: Are Clients Using What They Pay For? | contract-utilization-vs-value | View |
| Contracts Expiring Soon | contracts-expiring-soon | View |
| Cost of Service Delivery | cost-of-service-delivery | View |
| Cost Per Ticket | cost-per-ticket | View |
| Cost Rates Range from €35 to €75: Resource Cost Analysis | cost-rate-analysis | View |
| Costs Overview | costs | View |
| N-able Cove Cove 28-Day Backup Heatmap | cove-28-day-backup-heatmap | View |
| N-able Cove Cove Backup Error Rate | cove-backup-error-rate | View |
| N-able Cove Backup Gap Analysis | cove-backup-gap-analysis-servers | View |
| N-able Cove Cove Error Rate Trend | cove-error-rate-trend | View |
| N-able Cove QBR-Ready Cove Backup Report | cove-qbr-backup-report | View |
| N-able Cove Cove Reliability by Client | cove-reliability-by-client | View |
| N-able Cove Cove Unprotected Devices | cove-unprotected-devices | View |
| N-able Cove Cove vs Datto Backup Comparison | cove-vs-datto-backup-comparison | View |
| CRM Activity Dashboard | crm-activity-dashboard | View |
| CSAT as Churn Predictor: Does Satisfaction Trend Forecast Renewal? | csat-churn-predictor | View |
| CSAT Per Engineer: Who Delights Clients and Who Needs Coaching? | csat-per-engineer-coaching | View |
| SmileBack CSAT Average Rating: Per-Client Satisfaction Ranking | csat-score-per-client | View |
| CSAT Score per Engineer | csat-score-per-engineer | View |
| SmileBack CSAT CSAT Sentiment Distribution | csat-sentiment-distribution | View |
| CSAT Survey Response Count: How Much Feedback Are You Actually Collecting? | csat-survey-response-count | View |
| CSAT Trajectory vs Resolution Speed: Are You Getting Faster and Happier? | csat-trajectory-vs-resolution-speed | View |
| CSAT Trend Over Time | csat-trend-over-time | View |
| CSAT vs SLA Correlation | csat-vs-sla-correlation | View |
| CSAT vs SLA: Proof That Meeting SLA Drives Client Happiness | csat-vs-sla-correlation-proof | View |
| CSAT vs SLA Performance Correlation | csat-vs-sla-performance | View |
| Cross-Source CSAT vs SLA Proof | csat-vs-sla-proof | View |
| CSAT Year-over-Year Comparison: Satisfaction Trend Analysis | csat-year-over-year-comparison | View |
| Quarterly Business Review: Service Performance Summary | customer-facing-qbr-nl | View |
| How are we performing for this client this quarter? | customer-facing-qbr | View |
| N-able RMM Customer Hierarchy | customer-hierarchy-parent-child | View |
| N-able RMM Customer State Tracker | customer-state-tracker-active-inactive | View |
| Cross-Source Datto vs Cove Backup Reliability Comparison | datto-vs-cove-reliability | View |
| Deal Conversion Rate Analysis | deal-conversion-rate | View |
| Deal Pipeline Stage Analysis | deal-pipeline-stage-analysis | View |
| Deal Velocity by Pipeline Stage | deal-velocity-by-pipeline-stage | View |
| Deal Win/Loss Analysis | deal-win-loss-analysis | View |
| Declining Profitability Trends | declining-profitability-trends | View |
| M365 Lighthouse Delegated Privilege Compliance | delegated-privilege-compliance-gdap | View |
| Device Count Per Client | device-count-per-client | View |
| N-able RMM Device Fleet Overview by Type | device-fleet-overview-by-type | View |
| N-able Device Health vs Ticket Volume: Are Unhealthy Devices Driving Your Queue? | device-health-vs-ticket-volume | View |
| Datto RMM Device Online/Offline Status | device-online-offline-status | View |
| N-able RMM Device Profile Coverage Gaps | device-profile-coverage-gaps | View |
| Device Risk Trinity: Alerts, Backup Failures, and Tickets in One View | device-risk-trinity | View |
| Device-to-Tech Ratio: Which Teams Are Managing Too Many Endpoints? | device-to-tech-ratio | View |
| Datto RMM Device Uptime Report | device-uptime-not-rebooted-90-days | View |
| N-able RMM Devices per Customer with Growth Trend | devices-per-customer-growth-trend | View |
| Microsoft 365 Directory Role Audit | directory-role-audit-admin-distribution | View |
| Documentation & First Call Resolution: How IT Glue Coverage Drives FCR Rates | documentation-first-call-resolution | View |
| IT Documentation ROI: Resolution Efficiency as a Proxy for Documentation Quality | documentation-roi | View |
| Eerste Uur Oplossingspercentage | eerste-uur-oplossingspercentage | View |
| Your Effective Rate Is Lying to You: Per-Client Hourly Rates Exposed | effective-hourly-rate-exposed | View |
| Effective Hourly Rate: Per-Client and Per-Resource Breakdown | effective-hourly-rate | View |
| HiBob HR Employee Change Log | employee-change-log | View |
| Endpoint Compliance Score | endpoint-compliance-score | View |
| Engineer Ticket Load Balance | engineer-ticket-load-balance | View |
| Escalation Rate by Issue Type | escalation-rate-by-issue-type | View |
| Estimated vs Actual Hours | estimated-vs-actual-hours | View |
| Expiring Contracts Dashboard: Never Miss a Renewal Again | expiring-contracts-renewal-dashboard | View |
| First Hour Fix Rate | first-hour-fix-rate | View |
| First Response SLA Compliance: A Power BI Dashboard for MSPs | first-response-sla-compliance | View |
| First Response SLA Compliance: Priority, Queue, and Client Breakdown | first-response-sla | View |
| Autotask First Response Time by Priority: Where SLA Deadlines Are Being Missed | first-response-time-priority | View |
| First Response Time SLA Compliance Report | first-response-time-sla-compliance | View |
| Ghost Devices: How Many Managed Devices Have Gone Silent or Offline? | ghost-devices | View |
| Ghost Devices: Licensed, Unused, and Breaking — The Triple Waste Report | ghost-devices-triple-waste | View |
| Microsoft 365 Guest User Audit | guest-user-audit-external-access | View |
| Headcount Dashboard: Total Employees, Managers, and Organizational Health | headcount-dashboard-employees-managers | View |
| HiBob HR Headcount Dashboard with Manager Ratio | headcount-dashboard-manager-ratio | View |
| HiBob HR Headcount Trend Over Time | headcount-trend-over-time | View |
| Cross-Source Headcount vs Utilization | headcount-vs-utilization | View |
| Headcount vs Utilization: Do You Have the Right Team Size for Your Workload? | headcount-vs-utilization-team-size | View |
| HiBob HR Hierarchy Depth by Department | hierarchy-depth-by-department | View |
| Cross-Source High Value, Low CSAT | high-value-low-csat-clients | View |
| Hiring vs Pipeline: Are You Staffing Up Fast Enough for What Sales Is Closing? | hiring-vs-pipeline | View |
| Hours by Purchase Order | hours-by-purchase-order | View |
| Hours Logged per Company per Month | hours-logged-per-company-per-month | View |
| Hours per Configuration Item: Support Time by CI Category | hours-per-configuration-item | View |
| Hours Per Device: Which Assets Are Eating Your Engineers' Time? | hours-per-device-asset-time-tracking | View |
| Hours Per Device: Find the Assets That Are Costing You the Most | hours-per-device | View |
| Hours vs Revenue Mismatch: Clients That Consume More Than They Pay For | hours-vs-revenue-mismatch | View |
| Hours Worked vs Hours Billed: How Much Revenue Are You Leaking? | hours-worked-vs-billed | View |
| How Are Tickets Distributed Across Queues? | how-are-tickets-distributed-across-queues | View |
| Ticket Categories: What Are Your Engineers Actually Working On? | how-are-tickets-distributed-by-category-and-issue-type | View |
| Ticket Priority Distribution | how-are-tickets-distributed-by-priority | View |
| Time Entries by Resource: Who's Billing and Who's Not? | how-do-i-see-all-time-entries-by-resource-with-billable-spli | View |
| MSP Margin by Service Type: Managed vs Project vs Break-Fix | how-do-our-margins-compare-by-service-type-managed-vs-projec | View |
| How Do Our Reports Compare to Quickbooks | how-do-our-reports-compare-to-quickbooks | View |
| How Do Service Calls and Planned Work Look for the Week? | how-do-service-calls-and-planned-work-look-for-the-week | View |
| Client Revenue Month-over-Month Report | how-does-client-revenue-compare-month-over-month | View |
| Contract Utilization vs Contract Value | how-does-contract-utilization-compare-to-contract-value | View |
| Year-Over-Year CSAT: Are You Getting Better at Keeping Clients Happy? | how-does-csat-compare-to-previous-year | View |
| Technician Performance Trends | how-does-each-techs-performance-change-over-time | View |
| How Does Our Capacity Variance Look (Planned vs Actual)? | how-does-our-capacity-variance-look-planned-vs-actual | View |
| Resource Utilization Comparison Across the Team | how-does-resource-utilization-compare-across-the-team | View |
| Revenue by Contract Type: Managed, T&M, Block Hours & Fixed Price | how-does-revenue-break-down-by-contract-type | View |
| SLA Met vs Unmet Ratio | how-does-the-sla-met-vs-unmet-ratio-look-as-a-simple-chart | View |
| Time Distribution Across Work Types | how-is-time-distributed-across-work-types | View |
| How Long Does It Take to Close a Deal | how-long-does-it-take-to-close-a-deal | View |
| Hoe Ziet Onze Capaciteitsvariantie Eruit (Gepland vs Actueel)? | how-many-configuration-items-does-each-client-have | View |
| Rate Conflict Audit: Find Pricing Errors Before Clients Do | how-many-contracts-have-rate-conflicts | View |
| Configuration Item Hours Analysis | how-many-hours-are-logged-per-configuration-item | View |
| Weekly Hours vs Capacity per Technician | how-many-hours-did-each-tech-log-this-week-vs-their-capacity | View |
| Milestone Allocation Conflicts: Fix These Before You Invoice | how-many-milestones-have-allocation-conflicts | View |
| SmileBack CSAT Survey Response Volume Report | how-many-survey-responses-are-we-getting | View |
| Open Tickets by Status | how-many-tickets-are-currently-open-and-by-what-status | View |
| First-Contact Resolution: Hoeveel Tickets Worden Afgesloten door de Eerste Toegewezen Resource? | how-many-tickets-are-due-today-this-week-and-next-week | View |
| First-Contact Resolution: Hoeveel Tickets Worden Afgesloten door de Eerste Toegewezen Resource? | how-many-tickets-came-from-rmm-alerts-vs-manual-creation | View |
| First-Contact Resolution: How Many Tickets Are Closed by the First Assigned Resource? | how-many-tickets-were-closed-by-the-first-assigned-resource | View |
| Client Coverage per Technician | how-many-unique-clients-does-each-tech-serve | View |
| Deal Close Rate Analysis: Win/Loss Breakdown from PSA Opportunities | hubspot-closed-rate | View |
| Incident Recurrence Rate | incident-recurrence-rate | View |
| Internal Time Breakdown: Where Your Team's Hours Actually Go | internal-time-breakdown | View |
| Internal vs Client Hours: Where Your Team Really Spends Time | internal-vs-client-hours | View |
| Internal vs Client Hours Ratio | internal-vs-client-hours-ratio | View |
| IT Asset Lifecycle Stage Overview | it-asset-lifecycle-stage-overview | View |
| MSP IT Health Dashboard — Support, Devices, Backups, Projects & Licenses in One View | it-health-dashboard | View |
| IT Spend vs Budget Analysis | it-spend-vs-budget-per-client | View |
| Knowledge Base Usage vs Ticket Reduction | knowledge-base-usage-vs-ticket-reduction | View |
| Labor Cost vs Contract Revenue Analysis | labor-cost-vs-contract-revenue | View |
| Labor Profitability: Does Each Technician Generate More Than They Cost? | labor-profitability | View |
| Labor Revenue vs Charges Revenue | labor-revenue-vs-charges-revenue | View |
| Leadership Multiplier: Which Manager's Org Structure Drives the Best SLA and CSAT? | leadership-multiplier-sla-csat | View |
| License Compliance Status Report | license-compliance-status | View |
| Cross-Source License Cost per Ticket | license-cost-per-ticket | View |
| Cross-Source License Growth vs Deal Pipeline | license-growth-vs-deals | View |
| Microsoft 365 License Health Alert | license-health-warning-suspended | View |
| License Revenue Share: How Much of Each Client's Value Is Microsoft Revenue? | license-revenue-share | View |
| License Utilization Rate | license-utilization-rate | View |
| License Waste Meets Low CSAT: Is Poor Provisioning Hurting Satisfaction? | license-waste-meets-low-csat | View |
| How Much Are We Spending on Unused or Underused Software Licenses? | license-waste | View |
| License Waste Report: Your Clients Are Burning Money on Unused M365 Seats | license-waste-unused-m365-seats | View |
| Lowest Billable Percentage: Who Needs Workload Rebalancing? | lowest-billable-percentage | View |
| Active Tenants vs RMM Alert Volume: Does More M365 Usage Mean More Device Problems? | m365-activity-vs-rmm-alerts | View |
| Cross-Source M365 Adoption vs Tickets | m365-adoption-vs-tickets | View |
| M365 App Adoption Trends: Security vs Productivity Usage Analysis | m365-app-adoption-2 | View |
| M365 App Adoption: Service Usage Ranked by Monthly Active Users | m365-app-adoption | View |
| N-able RMM M365 Billable Users per Customer | m365-billable-users-per-customer | View |
| M365 License Cost Savings: Unused Licenses and Where to Cut | m365-license-cost-savings | View |
| Microsoft 365 Upsell Opportunities: Per-Client Product Coverage Analysis | m365-upsell-opportunities | View |
| Management Performance Summary | management-performance-summary | View |
| Manager Direct Reports: Span of Control and Staffing Structure | manager-direct-reports | View |
| HiBob HR Manager-to-IC Ratio by Department | manager-to-ic-ratio-by-department | View |
| Margins by Service Type | margins-by-service-type | View |
| Mean Time to Resolution (MTTR) Report | mean-time-to-resolution-mttr | View |
| HubSpot CRM Meeting Volume vs Deal Progress | meeting-volume-vs-deal-progress | View |
| Microsoft Product Adoption per Customer | microsoft-product-adoption | View |
| Microsoft Product Upsell Opportunities: Client-Level M365 Revenue Analysis | microsoft-product-upsell-opportunities | View |
| Milestone Allocation Conflicts: Resource Bottlenecks Across Your Project Portfolio | milestone-allocation-conflicts | View |
| Missing Time Entries: The Invisible Leak in Your MSP Revenue | missing-time-entries | View |
| M365 Lighthouse Monthly Active User Trend per Service | monthly-active-user-trend | View |
| Monthly Recurring Revenue (MRR) Analysis | monthly-recurring-revenue-mrr | View |
| Monthly Recurring Revenue: Contract Portfolio Breakdown | monthly-recurring-revenue | View |
| Monthly Revenue Trends: Spot Growth and Decline Before It's Too Late | monthly-revenue-trends | View |
| Most Tickets by Company | most-tickets-by-company | View |
| MRR Dashboard: Track Your Managed Services Revenue in Real-Time | mrr-dashboard | View |
| MSP Operations Intelligence: Cross-Source Performance Analysis | msp-operations-intelligence | View |
| Cross-Source Multi-RMM Alert Correlation | multi-rmm-alert-correlation | View |
| N-able RMM Multi-RMM Fleet Comparison | multi-rmm-fleet-comparison | View |
| Net Promoter Score (NPS) Estimate | net-promoter-score-nps-estimate | View |
| New Client Revenue Trajectory | new-client-revenue-trajectory | View |
| New Hire Impact on SLA: Do Fresh Engineers Drag Down Team Performance? | new-hire-sla-impact | View |
| New vs Recurring Ticket Ratio | new-vs-recurring-ticket-ratio | View |
| NOC Dashboard Auto Refresh | noc-dashboard-auto-refresh | View |
| Datto RMM Noisy Monitors | noisy-monitors-top-alert-categories | View |
| M365 Lighthouse Onboarding and Offboarding Tracker | onboarding-offboarding-tracker | View |
| 22 Client Projects Haven't Started: 6 Have Zero Planning | onboarding-risk | View |
| Open Opportunities: Sales Pipeline Status Report | open-opportunities | View |
| Open Ticket Dashboard: Real-Time Visibility Into Your Service Desk | open-ticket-dashboard | View |
| Open Tickets MoM Change per Company | open-tickets-mom-change-per-company | View |
| Open Tickets Status Breakdown: Where Your Backlog Stands Right Now | open-tickets-status | View |
| Opportunity Win Rate | opportunity-win-rate | View |
| HiBob HR Org Structure Visualization | org-structure-visualization | View |
| Overdue Ticket Alert: A Real-Time Dashboard for Service Managers | overdue-ticket-alert | View |
| Overdue Tickets: SLA Breach Analysis by Priority, Status, and Client | overdue-tickets | View |
| HiBob HR Overloaded Managers | overloaded-managers-high-span | View |
| 8 Phases Are Over 100% Above Budget: Phase Budget Tracking | phase-budget | View |
| Phase Duration Analysis: From 25 Hours to 1,205 Hours | phase-duration | View |
| Pipeline Breakdown by Stage: Where Your Sales Revenue Concentrates | pipeline-breakdown-by-stage | View |
| Can Your Current Team Deliver What the Sales Pipeline Promises? | pipeline-reality-check | View |
| Pipeline Value Trend | pipeline-value-trend | View |
| Pipeline vs Capacity: Can You Actually Deliver What You're Selling? | pipeline-vs-capacity | View |
| Cross-Source Pipeline vs Delivery Capacity | pipeline-vs-delivery-capacity | View |
| HubSpot CRM Pipeline Weighted Value Forecast | pipeline-weighted-value-forecast | View |
| Power Bi Mcp Server | power-bi-mcp-server | View |
| Predictive Device Failure: Which Devices Show Early Warning Signs | predictive-failures | View |
| Preventable SLA Breaches | preventable-sla-breaches | View |
| Pricing Model Comparison: Revenue and Margin Across Client Segments | pricing-model | View |
| Datto RMM Problem Devices | problem-devices-top-alert-generators | View |
| Profit Margins Exposed: See Every Client's True Value in Power BI | profit-margin-per-client | View |
| Profitability Alert: Which Clients Are Trending Downward? | profitability-trend-alert | View |
| Project Budget Variance | project-budget-variance | View |
| Project Gantt Chart: Task Completion Timeline Across Active Projects | project-gantt-chart | View |
| Project On-Time Completion & Budget: Are Your Projects Delivering as Promised? | project-on-time-budget | View |
| Project Profitability: Which Projects Made Money and Which Didn't? | project-profitability-analysis | View |
| Project Profitability: Revenue, Cost, and Margin per Client | project-profitability | View |
| Project Revenue vs Labor Cost | project-revenue-vs-labor-cost | View |
| Projects Overview | projects | View |
| PS Team KPI Dashboard: Utilization, Margins, and SLA Compliance | ps-team-kpi-dashboard | View |
| PSA vs QuickBooks Comparison | psa-vs-quickbooks-comparison | View |
| Qbr 2024 En | qbr-2024-en | View |
| Datto Backup QBR Backup Status Report | qbr-backup-status-report | View |
| Quarterly Business Review: Harrison & Mitchell LLP | qbr-harrison-mitchell-en | View |
| Qbr Quarterly Business Review | qbr-quarterly-business-review | View |
| Quarterly Revenue Growth Focus | quarterly-revenue-growth-focus | View |
| Recurring Ticket Patterns: Category and Issue Type Breakdown | recurring-tickets | View |
| Renewal Risk Radar: Expiring Contracts with Declining SLA and Rising Tickets | renewal-risk-radar | View |
| Resolution SLA Performance: A Power BI Dashboard for MSPs | resolution-sla-performance | View |
| Resolution SLA Performance: Compliance by Priority, Queue, and Client | resolution-sla | View |
| Engineer Resource Allocation: Client Coverage and Concentration Risk | resource-allocation | View |
| Resource Cost vs Revenue: Per-Resource Profitability Analysis | resource-cost-vs-revenue | View |
| Resource Role Distribution: Team Staffing Breakdown | resource-role-distribution | View |
| Resource Utilization Across Your MSP: A Complete Power BI Dashboard | resource-utilization-dashboard | View |
| Resources Not Logged Time This Week: Time Entry Compliance Report | resources-not-logged-time-this-week | View |
| Resources Overview | resources | View |
| Revenue by Contract Type: Where Your MSP Revenue Comes From | revenue-by-contract-type | View |
| Revenue Concentration Risk: Are You Too Dependent on a Few Clients? | revenue-concentration-risk | View |
| Revenue per Contact: Client Affordability & Concentration Analysis | revenue-per-contact-client-affordability | View |
| Revenue per Employee: Workforce Productivity and Profitability Analysis | revenue-per-employee | View |
| Cross-Source Revenue per Employee Trend | revenue-per-employee-trend | View |
| Revenue Won MTD, QTD, YTD: Billing Performance Tracker | revenue-won-mtd-qtd-ytd | View |
| Revenue Won This Month: Monthly Billing Total from Autotask PSA | revenue-won-this-month | View |
| Risk-Weighted Backup: Are Your Most Valuable Clients Also Your Most Protected? | risk-weighted-backup | View |
| RMM Alert vs Manual Tickets: Automated Monitoring Share Analysis | rmm-alert-vs-manual-tickets | View |
| RMM Alerts vs Manual Tickets: Comparing Resolution Time and SLA Performance | rmm-alerts-vs-manual-tickets | View |
| Cross-Source RMM Alerts vs SLA | rmm-alerts-vs-sla-impact | View |
| €3.1M Active Pipeline, 40% Win Rate: Sales Performance Overview | sales-performance | View |
| Autotask Sales Pipeline | sales-prestaties | View |
| HubSpot CRM Sales Rep Performance Scorecard | sales-rep-performance-scorecard | View |
| Same-Day Resolution Rate: Ticket Speed Across Queues | same-day-resolution-rate | View |
| Microsoft 365 Security Policy Coverage | security-policy-coverage-gaps | View |
| Security Overview | security | View |
| Security Risk Score per Client: Composite Scoring from RMM Alerts, Device Health, and SLA Data | security-risk-scoring | View |
| 96.8% Alert Resolution Rate, But 49 Critical Alerts Remain Open | security-status | View |
| Microsoft 365 Service Adoption Report | service-adoption-most-used-m365 | View |
| Service Calls & Planned Work: Weekly Distribution Breakdown | service-calls-planned-work-weekly | View |
| The Service Quality Triangle: Alerts, SLA, and Satisfaction in One View | service-quality-triangle | View |
| Managed vs Project vs Break-Fix: Which Service Type Is Most Profitable? | service-type-profitability | View |
| Datto RMM Site Health Scorecard | site-health-scorecard | View |
| SLA Target vs Actual Performance: Accuracy Analysis by Priority Level | sla-accuracy | View |
| SLA Breach Analysis: Priority Breakdown and Root Causes | sla-breach-analysis | View |
| SLA Performance by Client: First Response and Resolution Compliance Ranked | sla-by-client | View |
| SLA by Priority: Where Your Response Times Break Down | sla-by-priority | View |
| SLA Compliance Overview: First Response and Resolution Targets | sla-compliance-overview | View |
| The SLA Doughnut Chart Autotask Can't Build: One Click in Power BI | sla-doughnut-chart | View |
| SLA Met vs Unmet Ratio: First Response and Resolution Compliance | sla-met-unmet-ratio | View |
| SLA Performance by Client: Who's Getting the Best (and Worst) Service? | sla-performance-by-client | View |
| SLA Performance by Priority Level | sla-performance-by-priority-2 | View |
| SLA Performance by Priority: First Response & Resolution Compliance | sla-performance-by-priority | View |
| SLA Performance by Queue | sla-performance-by-queue-2 | View |
| SLA Performance by Queue: First Response and Resolution Compliance | sla-performance-by-queue | View |
| SLA Performance Against Commitments: First Response and Resolution by Priority | sla-performance | View |
| SLA Performance for RMM Alert Tickets: First Response and Resolution Rates Compared | sla-performance-rmm-alert-tickets | View |
| SLA Performance by Ticket Origin — RMM vs Manual | sla-performance-rmm-alerts | View |
| SLA Performance Trend: Are We Getting Better or Worse? | sla-performance-trend | View |
| SLA Performance Trend: Monthly First Response, Resolution, and Backlog Analysis | sla-trend-12-months | View |
| Sold vs Delivered: Is Your Billed Revenue Matching What Sales Promised? | sold-vs-delivered-revenue | View |
| Span of Control: Manager-to-Staff Ratio and Department Distribution | span-of-control | View |
| HiBob HR Span of Control Trend | span-of-control-trend | View |
| Cross-Source Span of Control vs SLA Performance | span-of-control-vs-sla | View |
| Datto RMM Stale Alerts | stale-alerts-unresolved-over-7-days | View |
| Only 10.7% of Tickets Are Standard Changes: Ad-Hoc Work Dominates | standard-changes | View |
| N-able RMM Storage Status | storage-status-devices-running-low | View |
| 844 Tickets Stuck Without Progress: Which Clients Need Attention | stuck-tickets | View |
| SmileBack CSAT Survey Response Rate by Ticket Priority | survey-response-rate-by-priority | View |
| Task Completion Rate Across Projects: On-Time Delivery and Overdue Analysis | task-completion-rate-across-projects | View |
| Tasks Starting Soon & Overdue: Project Task Health for MSPs | tasks-starting-soon-overdue | View |
| Autotask Tasks Without Incomplete Service Calls: Identifying Clean Workload for MSP Planning | tasks-without-incomplete-service-calls | View |
| Team CSAT by Manager: Which Leaders Drive the Best Client Satisfaction? | team-csat-by-manager | View |
| Team FTE Equivalent: Headcount vs. Real Output | team-fte-equivalent | View |
| Technician Billable Rates: Who's Hitting Target and Who's Not? | technician-billable-rates | View |
| Technician Performance Trend: Work Breakdown and Client Spread per Resource | technician-performance-trend | View |
| Technician Productivity: Billable Output Ranking per Resource | technician-productivity | View |
| Top Performers vs Underperformers: A Data-Driven Technician Scorecard | technician-scorecard | View |
| Tenant Management Load: Who Is Overloaded and Where Is the Risk? | tenant-management-load | View |
| M365 Lighthouse Tenant Onboarding Status | tenant-onboarding-status-pipeline | View |
| Microsoft 365 Tenant Portfolio Overview | tenant-portfolio-overview | View |
| M365 Lighthouse Tenant Segmentation | tenant-segmentation-by-industry | View |
| Backup Health Dashboard: Success Rates, Storage, and Device Coverage | test-backup-health | View |
| First Hour Fix Rate Analysis: How Many Tickets Does Your Team Resolve in Under 60 Minutes? | test-first-hour-fix-rate | View |
| Microsoft 365 License Utilization: Waste, Allocation, and Cost Optimization | test-license-utilization | View |
| Microsoft Product Usage per Client: License Inventory for Your Next Partner Review | test-microsoft-product-usage | View |
| Service Queue Performance: welke Queues zijn het traagst? | test-nl-queue-prestaties | View |
| Ticket Priority Distribution: Where Is Your Service Desk Spending Its Time? | test-priority-distribution | View |
| Service Queue Performance: Which Queues Are Slowest? | test-queue-performance | View |
| Sales Pipeline Health Check: Deal Flow, Win Rate, and Revenue Forecast | test-sales-pipeline | View |
| SLA Compliance Overview: Are We Meeting Our Targets? | test-sla-compliance-overview | View |
| SLA Compliance Analysis: First Response and Resolution Rates Across Service Queues | test-sla-compliance | View |
| Ticket Closure Performance: Volume, Speed, and First-Hour Fix Rates | test-ticket-closure | View |
| Ticket Volume per Client: Top 15 Accounts by Service Demand | test-ticket-volume-per-client | View |
| Ticket Age Distribution: Open Backlog Analysis | ticket-age-distribution | View |
| Ticket Backlog Growth Rate: Monthly Created vs Closed Trend | ticket-backlog-growth-rate | View |
| Ticket Closure Rate: Weekly and Monthly Resolution Trends | ticket-closure-rate-percentage | View |
| Ticket Creation vs Closure Trend: Monthly Comparison and Backlog Analysis | ticket-creation-vs-closure-trend | View |
| Ticket Distribution by Queue: Volume, SLA, and Workload Across 16 Service Queues | ticket-distribution-across-queues | View |
| Autotask Ticket Escalation Cost by Category and Client | ticket-escalation-analysis | View |
| Ticket Reopening Rate: Stale Backlog and Closure Efficiency Analysis | ticket-reopening-rate | View |
| Ticket Resolution Performance Report | ticket-resolution-performance | View |
| Tuesday Is Your Busiest Day: 14,067 Tickets Created | ticket-timing | View |
| Ticketing Overview | ticketing | View |
| Tickets by Category and Issue Type | tickets-by-category-issue-type | View |
| Tickets by Priority Distribution | tickets-by-priority-distribution | View |
| Tickets by Queue | tickets-by-queue | View |
| Tickets Closed by First Resource | tickets-closed-by-first-resource | View |
| Tickets Due Today & This Week: Open Ticket Due Date Analysis | tickets-due-today-this-week | View |
| Time Distribution by Work Type | time-distribution-by-work-type | View |
| Time Entries Billable Split: Billable vs. Non-Billable Hours per Resource | time-entries-billable-split | View |
| Time Entries by Resource: The Report Autotask Users Have Been Begging For | time-entries-by-resource | View |
| Time Entry Completeness Audit: Are All Hours Logged Correctly? | time-entries-test | View |
| Time Logging Compliance: The Hidden Gap in Your PSA Data | time-logging-compliance | View |
| Time Logging Compliance Rate | time-logging-compliance-rate | View |
| Total Client Overhead: Licenses + Alerts + Tickets in One View | total-client-overhead | View |
| Total Cost Breakdown: Labor vs. Other Charges | total-cost-breakdown-labor-charges | View |
| Cross-Source Total Cost of Service Including Licenses | total-cost-including-licenses | View |
| Total Cost of Service: Labor + Licenses + Materials Per Client | total-cost-of-service | View |
| Total Revenue Trend: Monthly Billing Analysis for MSPs | total-revenue-trend | View |
| True Cost of Service: What Each Client Actually Costs You | true-cost-of-service | View |
| Unique Clients per Technician: Client Spread and Workload Distribution | unique-clients-per-technician | View |
| Client Profitability Analysis: Which Clients Cost More Than They Pay? | unprofitable-clients | View |
| Unprofitable Contracts: The Silent Killer of MSP Margins | unprofitable-contracts | View |
| Datto Backup Unprotected Devices | unprotected-devices-zero-backup | View |
| Unwritten Hours: Capacity vs. Logged Time Entries | unwritten-hours | View |
| Upsell Opportunities | upsell | View |
| Microsoft 365 User Changes Monitor | user-changes-monitor-30-days | View |
| Cross-Source Utilization vs CSAT | utilization-vs-csat-balance | View |
| vCTO Quarterly Review: Data-Driven Agenda and Discussion Guide | vcto-quarterly-review | View |
| Weekly Billable Hour Targets: Engineer Utilization Analysis | weekly-billable-hour-targets | View |
| Weekly Billable Targets: Who Hits the Mark and Who Falls Short? | weekly-billable-targets | View |
| Weekly Capacity Hours: Available Resource Time Across Your MSP | weekly-capacity-hours | View |
| Weekly Hours vs Capacity: Are Your Techs Overworked or Underutilized? | weekly-hours-vs-capacity | View |
| CI Warranty Tracker: End-of-Life Risk Across Your Portfolio | what-cis-are-approaching-end-of-warranty | View |
| Live NOC Dashboard — Operational Ticket Monitor | what-does-an-auto-refreshing-noc-dashboard-look-like | View |
| PO Number Tracking: Hours and Charges Booked Per Purchase Order | what-hours-are-logged-against-specific-po-numbers | View |
| Technician Billable Percentage Analysis | what-is-each-technicians-billable-percentage | View |
| Average Time Per Ticket: Identifying Your Most Efficient Engineers | what-is-each-techs-average-time-per-ticket | View |
| Client Churn Revenue Impact Report | what-revenue-are-we-losing-from-churned-clients | View |
| What Revenue Have We Won This Month? | what-revenue-have-we-won-this-month | View |
| Revenue Won Tracker: MTD, QTD, and YTD at a Glance | what-revenue-have-we-won-this-monthquarteryear | View |
| What Tasks Are Starting Soon or Overdue | what-tasks-are-starting-soon-or-overdue | View |
| Average First Response Time: Where Your SLA Commitments Are Failing | whats-our-average-first-response-time-in-hours | View |
| Billable Hours Trend Over the Last 12 Months | whats-our-billable-hours-trend-over-the-last-12-months | View |
| Client Affordability: Revenue & Margin per Account | whats-our-revenue-per-contact-per-client-client-affordabilit | View |
| SLA Trend: 12 Months of First Response & Resolution Performance | whats-our-sla-trend-over-the-last-12-months | View |
| Whats Our Ticket Volume by Day of Week and Time of Day | whats-our-ticket-volume-by-day-of-week-and-time-of-day | View |
| Whats Our Total Sales Pipeline Value | whats-our-total-sales-pipeline-value | View |
| Average Hours Per Ticket: Are Your Tickets Getting Harder? | whats-the-average-hours-worked-per-ticket | View |
| What’s the Average Project Lead Time? | whats-the-average-project-lead-time | View |
| What’s the breakdown of CIs by category? | whats-the-breakdown-of-cis-by-category-servers-workstations | View |
| Hours Worked vs Hours Billed: Where Does the Time Go? | whats-the-difference-between-hours-worked-and-hours-billed | View |
| Contract Portfolio: Managed vs T&M vs Block Hours Distribution | whats-the-distribution-of-contract-types | View |
| Month-over-Month Change in Open Tickets per Company | whats-the-month-over-month-change-in-open-tickets-per-company | View |
| Project Profitability: Which Projects Made Money and Which Didn’t? | whats-the-profitability-of-each-project | View |
| Total Project Cost Breakdown: Labour vs Charges | whats-the-total-cost-breakdown-labor-vs-charges | View |
| Which Clients Are Actually Profitable vs Losing Money? | which-clients-are-actually-profitable-vs-losing-money | View |
| Hours vs Revenue Mismatch: Clients That Consume More Than They Pay For | which-clients-have-high-hours-worked-but-low-revenue | View |
| Ticket Volume by Client: Who's Generating the Most Work? | which-companies-generate-the-most-tickets | View |
| Contract Renewal Urgency Report | which-contracts-are-expiring-soon | View |
| Contract Profitability Analysis | which-contracts-are-most-and-least-profitable | View |
| Which Contracts Are Unprofitable? | which-contracts-are-unprofitable | View |
| New Client Revenue Trajectories | which-new-clients-have-the-highest-revenue-trajectory | View |
| First-Contact Resolution: Hoeveel Tickets Worden Afgesloten door de Eerste Toegewezen Resource? | which-queues-have-the-most-tickets | View |
| Not All SLA Breaches Are Created Equal | which-sla-breaches-could-have-been-prevented | View |
| Overdue Ticket Report: Every Open Ticket Has Missed Its Deadline | which-tickets-are-overdue-right-now | View |
| Zombie Ticket Report: 844 Open Tickets With No End in Sight | which-tickets-have-been-stuck-for-more-than-14-days-zombie-t | View |
| Technician Productivity: Top Performers vs. Underperformers | who-are-our-most-and-least-productive-technicians | View |
| M365 Lighthouse Workload Health Monitor | workload-health-monitor | View |
| Top 10 Worst Performing Clients for MSPs | worst-clients | View |
| 844 Tickets Have Gone Silent: Your Zombie Ticket Breakdown | zombie-tickets | View |