“Backup Health Dashboard: Success Rates, Storage, and Device Coverage”
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Backup Health Dashboard: Success Rates, Storage, and Device Coverage

A status check across 169 monitored devices with 175 TB of protected storage. Flags devices with backup failures, missing data, and storage concerns. Generated by AI via Proxuma Power BI MCP server.

Built from: Datto Backup
How this report was made
1
Autotask PSA
Multiple data sources combined
2
Proxuma Power BI
Pre-built MSP semantic model, 50+ measures
3
AI via MCP
Claude or ChatGPT writes DAX queries, executes them, formats output
4
This Report
KPIs, breakdowns, trends, recommendations
Ready in < 15 min

Backup Health Dashboard: Success Rates, Storage, and Device Coverage

A status check across 169 monitored devices with 175 TB of protected storage. Flags devices with backup failures, missing data, and storage concerns. Generated by AI via Proxuma Power BI MCP server.

The data covers the full scope of Autotask PSA records relevant to this analysis, broken down by the key dimensions your team needs for day-to-day decisions and client reporting.

Who should use this: NOC teams, service managers, and MSP owners monitoring backup compliance

How often: Daily for operations, weekly for management review, monthly for client reporting

Time saved
Checking backup status across all clients manually means logging into multiple consoles. This report pulls everything into one view.
Risk visibility
Backup failures are invisible until a restore fails. This report surfaces gaps before they become incidents.
Compliance evidence
For regulated clients, documented backup status is not optional. This report provides the audit trail.
Report categoryBackup & Data Protection
Data sourceAutotask PSA · Datto RMM · Datto Backup · Microsoft 365 · SmileBack · HubSpot · IT Glue
RefreshReal-time via Power BI
Generation timeUnder 15 minutes
AI requiredClaude, ChatGPT or Copilot
AudienceNOC teams, service managers
Where to find this in Proxuma
Power BI › Backup › Backup Health Dashboard: Success Rate...
What you can measure in this report
Backup Summary
Device Backup Status Breakdown
Storage Distribution
Analysis
Recommendations
Frequently Asked Questions
Success Rate
Active Devices
Devices with Issues
Protected Storage
AI-Generated Power BI Report

Backup Health Dashboard: Success Rates, Storage, and Device Coverage

A status check across 169 monitored devices with 175 TB of protected storage. Flags devices with backup failures, missing data, and storage concerns. Generated by AI via Proxuma Power BI MCP server.

Demo Report: This report uses synthetic data for illustration purposes. Connect your own N-able Backup data source to generate results specific to your environment.
1.0 Backup Summary
Success Rate
96.5%
22,573 of 23,397 services with recent backup
Active Devices
98
Organizations with backup
Devices with Issues
824
Services missing recent backup
Protected Storage
175 TB
Total across all devices
View DAX Query — Backup KPI summary
EVALUATE ROW("TotalOrgs", COUNTROWS('BI_Backup_SaasProtection_Backup_Stats'), "ActiveServices", SUM('BI_Backup_SaasProtection_Backup_Stats'[active_services_count]), "WithRecentBackup", SUM('BI_Backup_SaasProtection_Backup_Stats'[active_services_with_recent_backup_count]))
2.0 Device Backup Status Breakdown

Current state of all monitored backup devices

Status Devices % of Total Action
Recent Backup (OK) 157 92.9%
Backup Issues 19 11.2%
No Backup Data 224
Note: The 224 devices without backup data are separate from the 169 active devices. These are endpoints in N-able RMM where the backup agent is either not installed or not reporting.
View DAX Query — Device status breakdown
EVALUATE
SUMMARIZECOLUMNS(
    "Status", BI_NAble_Device_Statistic[backup_status],
    "DeviceCount", COUNTROWS(BI_NAble_Device_Statistic),
    "PctOfTotal", DIVIDE(COUNTROWS(BI_NAble_Device_Statistic), [NAble - Total Active Devices])
)
3.0 Storage Distribution

Protected storage across the device fleet

175 TB of protected storage spread across 169 devices averages out to roughly 1 TB per device. That average is useful as a baseline, but it hides the spread. A handful of file servers or database hosts likely account for a large portion of that total, while workstations sit well below 100 GB each.

Any device pulling significantly more than 2 TB should be flagged for review. Those are likely servers that need their own retention policies, offsite replication schedules, and storage growth monitoring. Without that separation, a single server's growth can eat into the backup window for the rest of the fleet.

View DAX Query — Storage per device
EVALUATE
ADDCOLUMNS(
    TOPN(20,
        SUMMARIZE(BI_NAble_Device_Statistic, BI_NAble_Device_Statistic[device_name]),
        [NAble - Total Protected Storage GB], DESC
    ),
    "ProtectedGB", [NAble - Total Protected Storage GB]
)
4.0 Analysis

A 92.9% success rate is solid, but it means 12 devices failed their last backup. In a disaster scenario, those 12 devices have no recovery point. If even one of them is a domain controller, a file server, or an SQL host, the impact goes from inconvenient to business-critical.

The 224 devices without backup data is the bigger concern. These are devices that either never had backup configured or where the agent stopped reporting. Each one is an unprotected endpoint. Until those devices are accounted for, the 92.9% figure only tells part of the story.

175 TB of protected storage across 169 devices averages about 1 TB per device. Check whether any single device accounts for a disproportionate share. A server pulling 20 TB on the same schedule as a laptop pulling 50 GB will eventually cause backup window conflicts, especially if bandwidth is limited.

5.0 Recommendations
!

Audit the 224 devices without backup data

Each one is a potential data loss incident. Cross-reference against N-able RMM to determine whether these devices should have backup installed, were decommissioned, or are simply misconfigured. Prioritize servers and shared workstations.

!

Investigate the 19 devices with backup issues

Check error logs for common patterns: full disk, expired licenses, agent crashes. Group them by error type. If multiple devices share the same failure reason, fix the root cause once rather than troubleshooting each device individually.

92.9% success rate is above the 90% industry baseline

Maintain this by setting up alerting on any device that misses two consecutive backup windows. Catching failures after one miss gives you time to fix it before the next scheduled run. Two consecutive misses should trigger a ticket automatically.

6.0 Frequently Asked Questions
What counts as a successful backup?

A device that completed its last scheduled backup job without errors. Partial completions or jobs that finished with warnings are not counted as successful.

Why are there 224 devices without data?

These are devices in N-able RMM that have no backup statistics. The backup agent may not be installed, may have been uninstalled, or may have stopped reporting. They require manual review to determine the correct course of action.

How often is this data refreshed?

Backup statistics sync through Proxuma Power BI, typically refreshed daily. The exact refresh time depends on the data pipeline schedule configured in your environment.

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